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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Bowling

June 24, 2025

5  out of  5
rating by Jason Bowling
"They always take care of me and my needs. Great insurance."
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Dan Bowdon

June 23, 2025

5  out of  5
rating by Dan Bowdon
"Outstanding service on switching over homeowners and auto insurance to the Paul Watzlavik Agency. Money saved on the switchover. Highly recommend giving them a try."
We responded:
"Dan - Thank you so much for your fantastic review! We're thrilled to hear that you had an outstanding experience switching your homeowners and auto insurance to us. Saving money while getting quality service is what we strive for, and we're glad we could help you achieve that. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. If you have any questions or need further assistance, feel free to reach out!"
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Lisa Ellsworth

June 23, 2025

5  out of  5
rating by Lisa Ellsworth
"I have never been so impressed with a business dealing. Thank you so much to Dan for taking care of all of my insurance needs. Dan made my experience easy and he is so knowledgeable. I highly recommend this office/agent for all of your insurance needs! 5 Stars+"
We responded:
"Lisa - Thank you for your incredible review! We're so glad to hear that Dan was able to provide you with such an impressive experience in handling your insurance needs. His knowledge and dedication to making the process easy for our clients are truly valued. We appreciate your high recommendation and look forward to continuing to assist you with all your insurance needs in the future. If you have any questions or need further assistance, don’t hesitate to reach out!"
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Veer Singh

June 18, 2025

5  out of  5
rating by Veer Singh
"I have just renewed my insurance with State Farm for home insurance and it was a great experience. It was an amazing experience how Dan had explained the benefits of switching from my exiting insurance company to State Farm and that too have good savings with much better benefits and coverage."
We responded:
"Thank you for the amazing review and allowing us to help protect what's important to you!"
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Rick Alderson

June 13, 2025

5  out of  5
rating by Rick Alderson
"Tristin was great. Saved us alot of money."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tristin was able to help you save money on your insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance with your insurance needs, feel free to reach out!"
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kyle beeman

June 12, 2025

5  out of  5
rating by kyle beeman
"Tristin, really helped with everything I needed. Very great and nice people."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Tristin was able to assist you with everything you needed. Our team takes pride in providing great service, and we truly appreciate your kind words about our staff. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Cecelia Scarafia

June 10, 2025

5  out of  5
rating by Cecelia Scarafia
"Paul and Tristin are extremely informative and helpful."
We responded:
"Thank you for the fantastic review! We're glad to hear that Paul and Tristin were able to provide you with the information and assistance you needed regarding your insurance. Our team is dedicated to ensuring our clients have a great experience, and your feedback means a lot to us. If you have any more questions or need further help with your insurance needs, feel free to reach out!"
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Tom Scarafia

June 10, 2025

5  out of  5
rating by Tom Scarafia
"Tristan and Paul did a great job explaining how to save me money. Very happy with the service."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Tristan and Paul did a great job explaining how to save you money on your insurance. Providing valuable insights and excellent service is what we strive for, and we're so glad you’re happy with your experience. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Vibhuti Shah

June 9, 2025

5  out of  5
rating by Vibhuti Shah
"At State Farm in Newburgh in Ashley and cherish have been fantastic helpful with everything. Very nice and pleasant place to be."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with fantastic service. Our team is dedicated to helping you navigate your insurance needs, whether it's auto, home, or life insurance. It's great to know that you found our office to be a pleasant place to be, as we strive to create a welcoming environment for all our clients. We truly appreciate your support and look forward to assisting you with all your insurance needs in the future!"
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Allen Tate

June 9, 2025

5  out of  5
rating by Allen Tate
"Chris Owen did an excellent job helping me switch from my former State Farm agent to Paul."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Chris Owen provided you with excellent assistance during your transition to Paul. Our team is committed to making the switching process as smooth as possible, and it’s great to know that you felt supported every step of the way. If you have any further questions or need assistance with your insurance needs, please don’t hesitate to reach out. We’re here to help!"
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Bobbi Rans

June 5, 2025

1  out of  5
rating by Bobbi Rans
"Choose a different insurance company. If you ever have to file a claim, this is a horrible place to work with. We had one nice adjuster, but the others we dealt with were rude and unfair. We were told we would be receiving a check of our depreciated value after having the work completed by a contractor. We had the work completed and were issued a check. A week later, an adjuster called up and informed me that we would get a check for around $5000 less and that they had cancelled the previous check due to a clerical error. I had called in multiple times to triple check that we would indeed be receiving the amount that was on our claims estimate (the cancelled check). I have now contacted the BBB and the Insurance Commissioner to try to resolve this problem. This wasn't our first problem either. Our first adjuster gave us a $750 estimate to replace extensive damage to our roof, gutters, and chimney. She didn't even come to our house. I ended up contacting her supervisor who sent a fair, kind adjuster out. Now, they are not releasing the depreciation check to us in its full amount. All around it has been an incredibly difficult company to deal with. I would look for an alternative. I was, also, told conflicting information by the local office."
We responded:
"I’m sorry your claims experience hasn’t gone as planned. Locally we don’t make claims decisions; however we’re happy to be your advocate. Call or stop by our local office if you need my help. "
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Ian Heinlin

June 4, 2025

5  out of  5
rating by Ian Heinlin
"Tristin helped me get the cheapest insurance I have seen, after talking with many others. Highly recommend!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Tristin was able to help you find the most affordable insurance option after exploring other options. Our team is dedicated to providing the best coverage at competitive rates, and it’s wonderful to know that you had such a positive experience. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Paul Shoulders

June 2, 2025

5  out of  5
rating by Paul Shoulders
"Tristen was very helpful saving me money on my insurance bill."
We responded:
"Thank you for your kind review! We're so glad to hear that Tristin was able to help you save money on your insurance bill. Our team is committed to finding the best coverage at the most affordable rates for our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Andrea Thompson

May 30, 2025

5  out of  5
rating by Andrea Thompson
"Tristin has saved me $200 on my insurance policy. He even convinced me to enroll into the drive safe and save program. His flexibility allowed me to schedule an appointment on the next day!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Tristin was able to save you $200 on your insurance policy and guide you into the Drive Safe and Save program. Our team strives to provide flexible scheduling to meet your needs, and it's great to know that Tristin made the process easy for you. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and look forward to helping you in the future!"
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Michael Loehrlein

May 23, 2025

5  out of  5
rating by Michael Loehrlein
"I recently switched my insurance over to State Farm with Dan Watzlavik, and the experience couldn’t have been smoother. They made the entire process incredibly easy—from helping me compare coverages to handling all the cancellations with my previous insurance company. Not only did I end up saving a significant amount, but I also got better coverage in the process. Everyone in the office was friendly, helpful, and professional, and I really appreciated how informative they were. Within a week of switching, I sat down with Dan to go over all the details of my policies, and he took the time to make sure I understood everything. Highly recommend working with this team!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience with Dan Watzlavik and our team at State Farm was smooth and beneficial. Our goal is to provide exceptional service and make the transition to new insurance as easy as possible, so it's great to know that we hit the mark for you. We're especially pleased that you found better coverage and significant savings—those are fantastic outcomes! Dan takes pride in ensuring that every client fully understands their policies, so we’re glad you had the opportunity to sit down with him. Your recommendation means the world to us, and we look forward to continuing to serve you in the future. If you have any questions or need assistance down the line, please don’t hesitate to reach out!"
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Lindsey Hall

May 20, 2025

5  out of  5
rating by Lindsey Hall
"Had a great experience with Tristin and Casey. Very friendly and easy to work with."
We responded:
"Thank you for your kind words! We’re so glad to hear that you had a great experience with Tristin and Casey. Our team strives to provide friendly and easy service, so it’s wonderful to know we met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. "
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Lisa Wilson

May 19, 2025

5  out of  5
rating by Lisa Wilson
"Tristin, is awesome he helped me out with my drive safe, there should be more people like him"
We responded:
"Thank you so much for your fantastic feedback! We're thrilled to hear that Tristin was able to assist you with your Drive Safe & Save program. His expertise and dedication to helping clients navigate their insurance options truly set him apart, and we’re glad you had such a positive experience. At our office, we believe that understanding your insurance coverage is key to making informed decisions. Whether it's optimizing your policy or exploring programs like Drive Safe and Save, our team is here to ensure you get the best value and protection for your needs. Your kind words inspire us to continue providing the highest level of service possible. If you have any further questions or need assistance with your insurance in the future, please don’t hesitate to reach out. We’re always here to help!"
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alex newman

May 18, 2025

5  out of  5
rating by alex newman
"Sinclair was amazing. She was able to quickly provide amazing service when I was in a bad spot. Amazing job."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sinclair was able to provide you with exceptional service during a challenging time. Our team is dedicated to delivering prompt and effective support, especially when it comes to your insurance needs. Whether it's finding the right coverage or answering your questions about your policy, we strive to make the process as smooth as possible. Sinclair is truly an asset to our team, and we’re so glad she could assist you. If you have any further insurance inquiries or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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S Regan

May 9, 2025

5  out of  5
rating by S Regan
"Forget Jake ... Kudos to Ashley Ford, the Customer Service Specialist at this agency. She has come to our rescue many times! Thanks Ashley!"
We responded:
"Thank you for the amazing review! It's always wonderful to hear that our team is able to help when you need it the most! We are available 24/7 at (812)422-1195"
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Sean Reed

May 8, 2025

5  out of  5
rating by Sean Reed
"Dan is very knowledgeable and has great customer service. He made switching very easy and saved us a considerable amount on our homeowners and auto policies."
We responded:
"Sean - Thank you for leaving such a wonderful review. It's great to hear that we saved you money on your insurance and made the process as easy as possible. We are available 24/7 at (812)422-1195"
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Kristie

May 7, 2025

5  out of  5
rating by Kristie
"I’ve really really had an incredible experience with Paul, Dan and his staff! After being with another company for years, I made the switch and saved!"
We responded:
"Kristie - Thank you for the stellar review and for being a customer! It's great that we were able to save you money on your insurance and make the process easy. We are available 24/7 at (812)422-1195"
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Nicole Theriac

May 6, 2025

5  out of  5
rating by Nicole Theriac
"Ashley has always been amazing and easy to work with. She quickly gets your needs taken care of and very professional and personal in her care. She made it so quick and easy to switch my insurance to my new vehicle in just one quick phone call. She even reached out affer I put in a claim after a tree damaged my old car. Highly recommend her for any and all insurance questions, concerns or needs."
We responded:
"Nicole - Thank you for the wonderful review and for being a customer. We strive to give the best service in the industry and i am glad to hear that we provided excellent service to you. We are available 24/7 at (812)422-1195"
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Rochelle Houser

April 30, 2025

5  out of  5
rating by Rochelle Houser
"I have been a customer of Jim Fanning/Paul Watzlavik State Farm Insurance in Newburgh, IN for around 20 years. Cory Backes has been consistently efficient, knowledgeable, and friendly. He has been able to handle multiple issues I have had with living in two states for household insurance, and also in adding two new teenage drivers to our car insurance account. His attention to detail and thoroughness have saved me time and money, and I plan to continue my policies for home and car with them for many more years. Update: I have also worked closely with Douglas Adam, and his help in navigating my mom's house claim has been invaluable. He has been helpful in uploading documents for her, and coordinating communication between us and the claims people on multiple occasions. His customer service goes beyond, and I recommend this local branch."
We responded:
"Thank you for the awesome review!"
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C Fowler

April 28, 2025

5  out of  5
rating by C Fowler
"Tristan took care of insuring my vehicles and saved me money! I've used this agency for several years and have not had any problems. Highly recommend."
We responded:
"Thank you for the wonderful review and allowing us to take care of your insurance. It's great to hear we were able to save you some money! Call us any time at (812)422-1195"
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Mallory Newhouse

April 25, 2025

5  out of  5
rating by Mallory Newhouse
"I had a fantastic experience working with Amanda! From the very beginning, she was professional, knowledgeable, and incredibly helpful. She took the time to explain all of my options in detail and helped me find the perfect coverage for my needs—without trying to upsell me or pressure me into anything. Communication was always prompt and clear! Highly recommend to anyone looking for reliable, honest, and top-notch service!"
We responded:
"Mallory - Thank you for the outstanding review. It's wonderful to know that we were able to earn your trust with your insurance needs!"